Terms & Conditions

Effective Date: June 21, 2025

These Terms of Service (“Terms”) govern your access to and use of the Tri-Island Chocolate website, located at www.triisland.com (the “Website”), and the purchase of any products or services offered thereon.

By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services.

1. General Conditions

Tri-Island Chocolate reserves the right to refuse service to anyone for any reason at any time.

2. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our [Link to Privacy Policy Page] for more details.

3. Website Use

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in Grenada, or your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
  • Accuracy of Information: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

4. Products and Services

  • Product Descriptions: We strive to ensure that all product descriptions, images, and pricing on our Website are accurate. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
  • Availability: All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
  • Pricing: All prices are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.
  • Perishable Nature: Our chocolate products are perishable. We take great care in packaging, but factors beyond our control (e.g., extreme temperatures during shipping, prolonged transit delays) may affect product quality upon arrival. Please refer to our Shipping and Returns Policy for related terms.

5. Order Acceptance and Payment

  • Order Confirmation: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
  • Payment: All payments must be received by us before order acceptance. We accept various payment methods as indicated on our Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Shipping and Returns

Our Shipping and Returns Policy outlines the details regarding where we ship, shipping costs, delivery times, and our procedures for handling damaged or incorrect orders. By purchasing from our Website, you agree to the terms outlined in our Chocolate Shipping & Returns Policy.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Tri-Island Chocolate or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Tri-Island Chocolate.

8. User Conduct and Prohibited Uses

You agree not to use the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

9. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Tri-Island Chocolate, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend and hold harmless Tri-Island Chocolate and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Grenada.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved in the courts of Grenada.

13. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us at info@triisland.com.